1) Who we are
This Privacy Policy explains how we process your personal data.
Data controller: Andreea Daniela Costache, trading as “BritSpark” (sole trader)
Address: 57 Stanley Road, Nuneaton, CV11 5EW, UK
Email: contact@britspark.co.uk | Tel: +44 7761 243173
Website: britspark.co.uk
We provide marketing services primarily in the UK, with the possibility to serve clients in the EU.
2) Personal data we collect
We do not intentionally collect special category data and our services are for adults (18+) only.
3) How we collect your data
Purpose | Legal basis (UK GDPR) | Retention |
---|---|---|
Responding to enquiries, preparing quotes | Legitimate interests or steps prior to a contract | 24 months from last interaction |
Delivering services and managing client relationships | Contract | For the duration of the engagement + 6 years (business records/limitation) |
Website analytics and performance (GA4) | Consent | Cookie lifetime (max 24 months) |
Advertising/remarketing (Google Ads, Meta Pixel) | Consent | Cookie lifetime / until withdrawn |
Security, fraud prevention, maintaining infrastructure | Legitimate interests | 12 months for server logs |
Legal/financial compliance (e.g., accounting) | Legal obligation | As required by law (typically 6 years) |
You can withdraw consent at any time (see “Your rights”).
5) Cookies and similar technologies
We use a cookie banner that lets you Accept, Reject, or Manage preferences.
6) Sharing your data
We do not sell your data. We share it only with trusted providers acting under our instructions:
Where providers act as processors, we have appropriate contracts in place.
7) International transfers
Some providers may process data outside the UK/EEA (e.g., the United States). Where this happens, we rely on Standard Contractual Clauses with the UK Addendum or other legally valid safeguards. Further information is available on request.
8) Security
We implement appropriate technical and organisational measures (TLS/HTTPS, access controls, regular updates). No method is completely secure, but we work to protect your data.
9) Your rights
You have the right to:
To exercise these rights, email contact@britspark.co.uk. We aim to respond as fast as possible.
10) Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk | Tel: 0303 123 1113.
11) Data retention
We keep data only as long as necessary for the purposes set out above and to meet legal obligations. When retention periods expire, we delete or anonymise data securely.
12) Children
We do not knowingly collect data about children under 18. If you believe a child has provided us with personal data, please contact us so we can delete it.
13) Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page and will show the effective date above.
14) Contact us
BritSpark (Andreea Daniela Costache, sole trader)
Email: contact@britspark.co.uk | Tel: +44 7761 243173
Address: 57 Stanley Road, Nuneaton, CV11 5EW, UK