Privacy Policy

Last updated: 30 May 2025

1) Who we are

This Privacy Policy explains how we process your personal data.
Data controller: Andreea Daniela Costache, trading as “BritSpark” (sole trader)
Address: 57 Stanley Road, Nuneaton, CV11 5EW, UK
Email: contact@britspark.co.uk | Tel: +44 7761 243173
Website: britspark.co.uk

We provide marketing services primarily in the UK, with the possibility to serve clients in the EU.

2) Personal data we collect

  • Contact form data: name, email address, phone number, and details about the service you’re interested in.
  • Technical & cookies data: IP address (truncated where possible), device/usage information and cookie identifiers generated by Google Analytics 4, Google Ads, and Meta Pixel (subject to your consent).
  • Operational metadata: security and error logs.

We do not intentionally collect special category data and our services are for adults (18+) only.

3) How we collect your data

  • Directly from you (forms, email, phone).
  • Automatically through cookies and similar technologies (see “Cookies” below).

4) Purposes, legal bases, and retention

You can withdraw consent at any time (see “Your rights”).

5) Cookies and similar technologies

We use a cookie banner that lets you Accept, Reject, or Manage preferences.

  • Strictly necessary cookies run to operate the site (no consent needed).
  • Analytics (GA4) and Advertising (Google Ads, Meta Pixel) cookies only run with your consent.
    See our Cookie Policy for a full, up-to-date list of cookies and lifetimes.

6) Sharing your data

We do not sell your data. We share it only with trusted providers acting under our instructions:

  • Hosting and security logs
  • Site operation
  • Analytics/advertising—only if you consent

Where providers act as processors, we have appropriate contracts in place.

7) International transfers

Some providers may process data outside the UK/EEA (e.g., the United States). Where this happens, we rely on Standard Contractual Clauses with the UK Addendum or other legally valid safeguards. Further information is available on request.

8) Security

We implement appropriate technical and organisational measures (TLS/HTTPS, access controls, regular updates). No method is completely secure, but we work to protect your data.

9) Your rights

You have the right to:

  • Access your data;
  • Rectify inaccurate data;
  • Erase your data (in certain cases);
  • Restrict or object to processing (e.g., processing based on legitimate interests);
  • Withdraw consent at any time (this does not affect past processing);
  • Data portability (for data you provided, processed by automated means under consent or contract).

To exercise these rights, email contact@britspark.co.uk. We aim to respond as fast as possible.

10) Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk | Tel: 0303 123 1113.

11) Data retention

We keep data only as long as necessary for the purposes set out above and to meet legal obligations. When retention periods expire, we delete or anonymise data securely.

12) Children

We do not knowingly collect data about children under 18. If you believe a child has provided us with personal data, please contact us so we can delete it.

13) Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page and will show the effective date above.

14) Contact us

BritSpark (Andreea Daniela Costache, sole trader)
Email: contact@britspark.co.uk | Tel: +44 7761 243173
Address: 57 Stanley Road, Nuneaton, CV11 5EW, UK